People Skills Decoded

Take a moment to ask a person about their dreams and they’ll tell you about a fulfilling career, a great relationship, or their own island in the Pacific Ocean. Take a couple more moments, as I often do in coaching, to ask them what they’re planning to do in order to make their dreams come [...]

“What do you want?” – I ask my coaching client. “I want to advance in my field; to reach the top.” – he replies. “Do you like what you do, in this field?” “No, but that’s beside the point”. I listen, I ask more questions, I try to understand him. Turns out he wants to [...]

One thing I find interesting about the people who have the biggest flaws is that very often they’re also the ones who have the hardest time seeing them and accepting them. If a person is a real pain in the ass, she probably sees herself as a really cool person, with awesome people skills, who [...]

As a communication coach, to smile is one piece of advice for improving people skills I can never give enough of. At the same time, once in a while, some people express concerns about it not being real and appearing fake. Although I’m a big believer in authenticity, I think when it comes to smiling, [...]